Our role

As the department's professional conduct unit, PES:

• investigates allegations of reportable conduct (child protection) against employees and employee misconduct
• provides guidance and support to leaders managing staff underperformance
• provides guidance and support to leaders managing staff and community complaints​.

By maintaining appropriate standards of conduct across the department, PES provides an environment where the highest standards of education can thrive.

PES ensures that every student is known and cared for and our workforce is of the highest calibre.

In carrying out its functions, PES is objective, fair, timely and responsive. PES' processes are transparent and consistently applied. PES is committed to fair processes and decision making.

If you have concerns

We encourage students, parents, carers and community members to raise issues or concerns with their school first. Schools are best placed to offer support, to report matters of misconduct and resolve issues as quickly as possible.

Contact details for misconduct

Allegations of misconduct by an employee can be raised directly with the school or by contacting PES.

PES officers are available Monday to Friday from 8:30 am to 5:00 pm on 1300 897 215.

Email: PES@det.nsw.edu.au.

Post: Professional and Ethical Standards (PES)

GPO Box 33
SYDNEY NSW 2001

Complaints

Community members can raise complaints about the department and it's schools:

• in person at a school
• by telephone at a school
• by email to a school
• via the online Complaint, compliment and suggestion form.

Making a complaint: A guide for parents' carers and community members provides advice on how to make a complaint and our complaints process.

Complaints about PES

If you are concerned about a PES process or PES' management of a matter, you can raise this with the officer handling the matter or by emailing the Executive Director PES at executive.director.pes@det.nsw.edu.au