Workplace Skills
This course will provide you with essential workplace skills such as communication, teamwork, time management, problem-solving, and using digital technology. It is suited to students looking to develop practical, job-ready skills for employment in business and administration.
Is this course right for me?
Workplace Skills reflects the role of individuals in entry-level business services positions, where they perform routine administrative, clerical, or operational tasks. These roles require basic practical skills, self-management, and the use of workplace technologies, typically under direct supervision.
| Credential available | Course code / name | ATAR eligible | Mandatory placement hours | SBAT available | Specialisation required for full qualification |
|---|---|---|---|---|---|
| Full Certificate | BSB20120 Certificate II in Workplace Skills | No | Optional work placement - A minimum of 35 hours is recommended for the 180 hour course. | Yes (180 only) | Yes (180 hour course) |
Where can this course take me?
The job roles that relate to this course may include:
- Office Junior
- Clerical/Administration Assistant
- Data Entry Operator
This course is a pathway to undertake further study such as:
- BSB30120 Certificate III in Business
- BSB50120 Diploma of Business
Subjects that support this career path
- Legal Studies
- Business Studies
- Information and Digital Technology
Interested?
For more information contact your VET Coordinator or Careers Adviser.
Download the course factsheet
Last modified date
22/06/2026
Business unit contact email
Executive director
Suzie Matthews
Executive director’s business unit
Education and Skills Reform