What to do after a behaviour incident

• Listen to the school’s view
  Try to stay calm and hear what happened before reacting.
• Talk with your child
  Ask them what happened and listen without interrupting or judging.
• Keep an open mind
  There are often different sides to a situation.
• Work together
  Support your child to take responsibility, make things right if needed, and move forward.

If the incident involves bullying, you can find more support on our anti-bullying pages.

If behaviour is ongoing

If your child is getting in trouble more often, it can help to meet with the school.

You can ask for a meeting with your child’s teacher or a wellbeing staff member. Your child can be part of the meeting too, if appropriate.

Together, you can:

• talk about what has been happening
• understand any triggers or challenges
• agree on planning to support your child.

Working together: Respectful, Responsible, Safe

The Student code of conduct helps students and parents and carers understand the behaviour we expect at our schools. For more information see our Information about the revised Student code of conduct webpage.

A team approach works best. You, your child and the school all have a role to play. This includes:

• listening to each other's views
• speaking calmly, even when things are hard
• helping your child understand how their actions affect others
• asking your child: “What could you do differently next time?”
• agreeing on simple planning with the teacher
• reminding your child of school rules and routines
• helping your child recognise safe choices at school
• talking about what to do in tricky situations
• encouraging them to ask for help when they need it

Celebrate progress

Notice and praise your child when they make positive changes. Even small steps matter. This helps build confidence and encourages them to keep trying.

Need language support?

If you need help communicating in English, you can use the Telephone Interpreter Service.

Call 131 450, tell them the language you need and ask them to contact your child’s school. An interpreter will join the call to help with the conversation.

This service is free.