Contact us
Early Childhood Education Directorate
General enquiries
1800 619 113 (toll free)
Mail to:
Information and Enquiries
Early Childhood Education Directorate
NSW Department of Education
Locked Bag 5107
PARRAMATTA NSW 2124
Funding
If you have any questions about the various grants and funded programs that the department develops and implements in relation to Early Childhood Education and Care (ECEC)
1800 619 113 (toll free)
NSW Early Learning Commission
The NSW Early Learning Commission is the independent regulator for Early Childhood Education and Care (ECEC) in New South Wales and began operation on 1 December 2025. Prior to this, the Commission was known as the NSW ECEC Regulatory Authority within the NSW Department of Education.
- Notifications and reporting - if you have information about an incident, allegation and/or complaint within an ECEC service in NSW.
- Approvals information - if you have relevant information about someone who is seeking to own and/or operate a service in NSW (including referring to development applications for local councils).
- Compliance issue - if you have information about an ECEC service not complying with the various acts, regulations and frameworks that govern services.
- Information sharing - if you represent an agency deemed a prescribed body under Chapter 16A of the Children and Young Persons (Care and Protection) Act 1998 and need to request or provide information to support an investigation and/or activities to prevent risk of harm to children. Please read Information sharing under Chapter 16A (PDF 320KB).
- Choosing a quality service - if you would like more information about how to access quality ECEC services.
General enquiries
1800 619 113 (toll free)
information@earlylearningcommission.nsw.gov.au
Media enquiries
media@earlylearningcommission.nsw.gov.au
NSW Early Learning Commission website
https://www.nsw.gov.au/departments-and-agencies/nsw-early-learning-commission
Give feedback or make a complaint
If you have concerns about a service, speak to your service’s nominated supervisor, service director or approved provider directly. If the service can’t resolve the issue, you can contact the NSW Early Learning Commission.
If you are concerned about the quality of a service; or the health, safety or wellbeing of a child, you should contact the Commission as soon as possible and they will investigate the matter. You can call anonymously if you wish.
As a parent or caregiver, you have a right to have your concerns heard.
Staying connected
Last modified date
10/07/2026
Business unit contact email
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Executive director
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Executive director’s business unit
Communication & Engagement